PRIVACY POLICY

Effective Date: 06/13/2026
Last Updated: 06/13/2026

1. Introduction & Scope

Triii Technologies LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website (triii.org), platform, services, applications, or support channels. This policy works in conjunction with our Terms of Service and Acceptable Usage Policy. By using our services, you consent to the practices described herein.

2. Information We Collect

We collect information only as necessary to provide, secure, and improve our services:

1. Account & Billing Information: Name, email address, phone number, billing/shipping address, and payment details (processed securely by third-party payment gateways; we do not store full credit card numbers).
2. Service & Usage Data: Server access logs, IP addresses, connection metrics, resource utilization data, ticket submissions, and support correspondence to ensure service delivery, security, and compliance.
3. Device & Technical Information: Browser type, operating system, hardware identifiers, domain names, and referral URLs collected automatically for analytics and troubleshooting.
4. Communications: Records of customer support tickets, marketing opt-ins/out, survey responses, and email interactions maintained to assist you and resolve inquiries.

3. How We Use Your Information

We use collected data solely for legitimate business purposes:

• Provisioning, managing, and billing your services
• Delivering technical support and processing service requests
• Monitoring infrastructure performance, detecting abuse, and preventing fraud
• Sending transactional notifications (invoices, system alerts, policy updates)
• Improving platform security, user experience, and service reliability
• Complying with legal obligations, tax requirements, and law enforcement requests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Sharing & Disclosure

Your data may be shared only in the following circumstances:

1. Service Providers: Trusted third parties (payment processors, DNS/CDN providers, cloud infrastructure partners, email delivery services) who assist in operating our platform under strict confidentiality agreements.
2. Legal Compliance: When required by law, court order, subpoena, or to protect the rights, safety, or property of Triii Technologies LLC, our customers, or the public.
3. Business Transfers: In the event of a merger, acquisition, or asset sale, customer data may be transferred as part of the transaction under equivalent privacy protections.
4. With Your Consent: Where you explicitly authorize sharing (e.g., for support escalation or third-party software integration).

5. Data Security & Retention

1. Security Measures: We implement industry-standard administrative, technical, and physical safeguards to protect your data, including encryption in transit and at rest, access controls, and regular vulnerability assessments. No system is 100% secure; we cannot guarantee absolute protection against unauthorized access.
2. Retention Periods:
   • Account & billing data is retained for up to 7 years post-termination to comply with tax, financial, and legal obligations.
   • Support tickets and abuse logs are archived for 12–36 months depending on severity and investigative needs.
   • Hosting customer content/data remains under your control; we do not access, scan, or use your files unless explicitly required for support, security remediation, or legal compliance.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your account information
• Opt out of non-essential marketing communications (unsubscribe via email link or contact us directly)
• Request data portability in standard formats
• Withdraw consent where processing is consent-based

To exercise these rights, contact [privacy@triii.org]. We will verify identity and respond within 30 days. Certain data may be retained despite requests to delete it if required by law, pending support obligations, or for fraud prevention.

7. Cookies & Tracking Technologies

Our website and platform use essential cookies (authentication, session management, security) and analytics cookies to improve performance and user experience. You may manage cookie preferences through your browser settings or our privacy dashboard. Third-party analytics providers may also set tracking pixels; their practices are governed by their respective privacy policies.

8. Third-Party Links & Services

Our platform may link to external websites, software marketplaces, or partner services. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy and security policies before sharing any information.

9. Children’s Privacy

Triii Technologies LLC does not knowingly collect personal data from individuals under 13 years of age. Our services are intended for users aged 18+. If we become aware of unintentional collection of minor data, we will promptly delete it and close the associated account.

10. International Data Transfers

Our infrastructure and support operations are primarily located in the United States. Customer data may be processed through cloud providers or partners operating globally. Cross-border transfers are conducted in compliance with applicable data protection frameworks, including standard contractual clauses where required.

11. Policy Updates

We may update this Privacy Policy to reflect changes in technology, legal requirements, or business practices. Material changes will be communicated via email 30 days prior to生效 and posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance.

12. Contact Information

For privacy inquiries, data requests, or compliance questions:
Contact Us

We aim to respond to all legitimate requests within 15 business days.